LEGAL

Terms of Service

How you can use Postmill Cloud — subscriptions, trials, your AI keys, connected channels, and your content.

Effective July 27, 2026

Agreement between you and REAA Technologies

Welcome to Postmill. The Postmill website (postmill.ai, the “Site”) and the Postmill Cloud application (app.postmill.ai) — together, the “Service” — are operated by REAA Technologies Inc (“REAA,” “we,” “us,” or “our”). The Service is offered to you conditioned on your acceptance, without modification, of the terms, conditions, and notices contained in this Terms of Service document (the “Terms”). By creating an account, starting a trial, or otherwise using the Service, you agree to all such Terms. Please read these Terms carefully, and keep a copy of them for your reference.

About the service

Postmill Cloud is a subscription social media management platform. It lets individuals, teams, and agencies schedule and publish posts to third-party social, chat, blog, and email channels; design media in-app; generate and rewrite content with AI models that run on your own provider keys; reply to your audience from a unified inbox; measure results with persisted analytics; run campaigns with client-ready reports; and collaborate with roles and approval workflows.

The Postmill core is also available as open-source software (see below). These Terms govern the hosted Postmill Cloud service and the Site; they do not govern software you obtain from the source repository and operate yourself.

Open-source software

The Postmill source code is distributed on GitHub under the GNU Affero General Public License v3.0 (AGPL-3.0), the terms of which are reproduced in the source repository. Those terms — including the disclaimers of warranty and limitation of liability — govern your use of software obtained from the repository in full.

The AGPL covers source code only. It does not license the Postmill name, logo, or other trademarks; nor does it cover the content of the Site (including written articles, designs, and illustrations), which remain the copyrighted property of REAA Technologies Inc.

Subscriptions, trials, and billing

Paid plans are billed monthly or annually; annual billing equals ten times the monthly price. Prices are in US dollars and exclusive of any applicable taxes, which may be added where required by law. Plan limits (seats, channels, posts per month, brand kits, storage, and similar) are included base amounts, not ceilings — every capped dimension can be expanded with add-on packs on any plan, billed with your subscription.

Free trial. New organizations may start a 30-day free trial. A valid payment method is required to start the trial (to prevent misuse and spam); nothing is charged until day 30. You may cancel anytime before day 30 and pay nothing. On day 30 the trial converts to the plan you selected and the first billing period begins. We email you before the first charge — no silent renewals.

Payments are processed by Stripe, Inc. REAA never sees or stores your full payment-card number; we receive only the card brand, last four digits, and expiry needed to display your payment method. Billing is managed in the app or through the Stripe billing portal.

Cancellation takes effect at the end of the current paid period; the Service remains available until then. Fees already paid are non-refundable except where required by applicable law. We may change plans or prices with prior notice — by email or a prominent in-app notice — before your next renewal.

Your AI providers (bring your own keys)

AI features in Postmill run on API keys that you supply for third-party AI providers (language models, image, video, voice, and avatar generation). Your keys belong to you: you pay your providers directly under your own agreements with them, and REAA adds no markup, credit system, or per-seat AI fee to that usage.

You are responsible for having the right to use each provider you connect, for complying with that provider's terms and usage policies, and for the content you generate through them — including how generated content is reviewed before it is published. You may remove a key at any time; removing it disables the associated AI features for your organization.

Third-party channels

When you connect a channel — a social network, chat platform, blog, or email service — you authorize Postmill to publish and schedule content, retrieve analytics, and send and receive replies on your behalf, within the permissions you grant during the connection flow. Access tokens for connected channels are stored encrypted at rest and are used only to operate the Service for you.

You are responsible for complying with each channel's platform terms, developer policies, and content rules, and for the content you publish through the Service. Channels and channel features depend on third-party APIs, which may change, suspend, or revoke access at any time; the availability of a channel or feature may change accordingly. We may disconnect or limit a channel where a platform requires it, or where continued connection would violate these Terms.

Your content

You retain all rights to the content you create, upload, schedule, or publish through the Service — posts, media, brand assets, campaign materials, and replies (“Your Content”). You grant REAA and its affiliates a worldwide, non-exclusive, royalty-free license to host, process, transmit, and display Your Content solely as needed to operate the Service for you — including delivering it to the channels you select and to the AI providers whose keys you have connected.

You represent that you own or otherwise control all rights necessary to Your Content, and that Your Content and your use of the Service comply with these Terms and all applicable laws.

Accounts

You are responsible for maintaining the confidentiality of the credentials used to access your account, for restricting access to your devices, and for all activity that occurs under your account — including activity by team members you invite. You manage those members and their roles; invitations and role assignments are your responsibility. You may not transfer your account to any other person.

REAA reserves the right to refuse or cancel service, suspend or terminate accounts, or remove content in our sole discretion, including for violations of these Terms or the acceptable-use rules below.

Acceptable use

You are granted a non-exclusive, non-transferable, revocable license to access and use the Service strictly in accordance with these Terms. As a condition of your use, you agree that you will not use the Service to:

  • defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights of others (including rights of privacy and publicity);
  • publish, post, or distribute any defamatory, infringing, obscene, indecent, or unlawful material;
  • upload content protected by copyright, trademark, or other intellectual-property rights without permission;
  • send spam or bulk unsolicited messages, or operate the Service in violation of any connected channel's platform rules;
  • upload viruses, malware, or other code intended to disrupt the Service, the channels, or other users;
  • impersonate any person or misrepresent your affiliation with any person or entity;
  • harvest information about others, including email addresses;
  • interfere with or disrupt the Service, probe or bypass its security or rate limits, or scrape it by automated means;
  • resell, rent, or lease access to the Service except as your plan expressly allows (for example, agency workspaces serving your own clients);
  • violate any applicable law or regulation.

Third-party sites and services

The Service may link to other websites or services (“Linked Sites”) and depends on third-party providers — the channels you connect, the AI providers whose keys you supply, our payment processor, and our infrastructure providers. Linked Sites and third-party providers are not under REAA's control, and we are not responsible for their contents, acts, omissions, or policies. Your agreements with those parties govern your relationship with them.

Intellectual property

Subject to the “Open-source software” section above, all content included as part of the Site and the Service — text, graphics, logos, images, and the compilation thereof — is the property of REAA Technologies Inc or its suppliers and is protected by copyright and other intellectual-property laws. You agree to observe and abide by all such copyright and other proprietary notices.

Children

REAA does not knowingly collect, online or offline, personal information from persons under the age of 13. If you are under 13, you may not use the Service or provide any personal information to REAA. If you are between 13 and 18, you may use the Service only with the permission of a parent or guardian.

International users

The Service is controlled, operated, and administered by REAA from offices within the United States. If you access the Service from a location outside the United States, you are responsible for compliance with all applicable local laws. You agree that you will not use the Service in any country or in any manner prohibited by applicable laws, restrictions, or regulations.

Indemnification

You agree to indemnify, defend, and hold harmless REAA Technologies Inc, its officers, directors, employees, agents, and third-party providers from any losses, costs, liabilities, and expenses (including reasonable attorneys' fees) relating to or arising out of your use of, or inability to use, the Service; Your Content and anything published through your account; your violation of these Terms; your violation of any rights of a third party — including the terms of a connected channel or AI provider; or your violation of any applicable laws, rules, or regulations. REAA reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with REAA in asserting any available defenses.

Disclaimer of warranties

The Service may include inaccuracies or typographical errors. REAA and its suppliers may make improvements or changes to the Service at any time without notice.

REAA and its suppliers make no representations about the suitability, reliability, availability, timeliness, or accuracy of the Service for any purpose. To the maximum extent permitted by applicable law, the Service is provided “as is” without warranty or condition of any kind. REAA and its suppliers disclaim all warranties and conditions, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

Limitation of liability

To the maximum extent permitted by applicable law, in no event shall REAA Technologies Inc or its suppliers be liable for any direct, indirect, punitive, incidental, special, or consequential damages, or any damages whatsoever, including without limitation damages for loss of use, data, or profits, arising out of or in any way connected with the use or performance of the Service, the delay or inability to use the Service, the provision of or failure to provide services, or for any information, software, or services obtained through the Service — whether based on contract, tort, negligence, strict liability, or otherwise — even if REAA or any of its suppliers has been advised of the possibility of damages. This includes, without limitation, damages arising from a third-party channel changing, suspending, or revoking API access, or from content generated by an AI provider you connected.

Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of the Service or with any of these Terms, your sole and exclusive remedy is to discontinue using the Service.

Arbitration

In the event the parties are unable to resolve any dispute between them arising out of or concerning these Terms, or any provisions hereof — whether in contract, tort, or otherwise, at law or in equity, for damages or any other relief — such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association (or a similar arbitration service selected by the parties) in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding, or arbitration arises out of or concerns these Terms, the prevailing party shall be entitled to recover its costs and reasonable attorneys' fees. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision, shall be determined by the arbitrator. This arbitration provision shall survive the termination of these Terms.

Class action waiver

Any arbitration under these Terms will take place on an individual basis; class arbitrations and class, representative, or collective actions are not permitted. The parties agree that a party may bring claims against the other only in each's individual capacity, and not as a plaintiff or class member in any putative class, collective, or representative proceeding. Unless both you and REAA agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of representative or class proceeding.

Termination and governing law

REAA reserves the right, in its sole discretion, to terminate your access to the Service, or any portion thereof, at any time and without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Nevada, and you consent to the exclusive jurisdiction and venue of courts in Nevada in all disputes arising out of or relating to the use of the Service. Use of the Service is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and REAA as a result of this agreement or your use of the Service. REAA's performance of this agreement is subject to existing laws and legal process, and nothing in this agreement is in derogation of REAA's right to comply with governmental, court, and law-enforcement requests or requirements relating to your use of the Service or to information provided to or gathered by REAA in connection with such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law — including the warranty disclaimers and liability limitations above — the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original, and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between you and REAA with respect to the Service and supersedes all prior or contemporaneous communications and proposals — whether electronic, oral, or written — between you and REAA with respect to the Service. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. The parties have expressed their wish that this agreement and all related documents be written in English.

Changes to these Terms

REAA reserves the right, in its sole discretion, to change the Terms under which the Service is offered. The most current version of the Terms will supersede all previous versions. REAA encourages you to periodically review the Terms to stay informed of updates.

Contact

For questions or comments about these Terms, email rick@postmill.ai.